How we work

A transparent process, so you always know what happens next and what it costs.

01
Enquiry
You call or send an enquiry. We ask about the project, the property and your timing, then book a site visit — usually within the week.
What you get: a confirmed visit time and a short list of things worth having ready (survey, old drawings, photos).
02
Free site visit & measure
We measure every relevant room, check structure, services and access, and photograph conditions. Then we talk about priorities and a working budget.
What you get: honest early advice on feasibility, permits and likely cost range.
03
Detailed itemised quote
Within a set number of days you receive a line-by-line quote, allowances for items you haven't chosen yet, written exclusions and a phase-by-phase schedule.
What you get: something you can compare like for like, and a clear contract when you're ready.
04
Build & project management
Your project lead runs trades, deliveries, permits and inspections. Changes are priced and approved in writing before they happen, and you receive a written update every week.
What you get: one person to call, and no surprises on the invoice.
05
Deficiency walkthrough, handover & aftercare
We walk the work with you, list every deficiency and close them out. Then you receive warranty documentation, product information and our contact for aftercare.
What you get: a finished space, final paperwork and a contractor who comes back if anything needs attention.

Communication

What you can expect from us

Weekly written updates
Progress, next week's work, decisions needed and the running budget.
Written change orders
Nothing extra is built until you've seen the price and signed off.
Respect for your home
Floor protection, dust walls, daily tidy-ups and a secured site every evening.

Four details and we'll take it from there. You'll finish the full request on the next page.

Let's talk