Question 1

Are your quotes really free?

Accepted Answer

Yes. The site visit, measure and itemised quote are free and carry no obligation.

Question 2

What does an itemised quote include?

Accepted Answer

Each part of the work is priced separately — materials, labour and allowances — with exclusions listed, so you can see exactly what you're paying for.

Question 3

Do you offer fixed-price agreements?

Accepted Answer

Yes, for clearly defined scopes. Where unknowns exist, such as behind walls in older homes, we agree a contingency up front.

Question 4

How do payments work?

Accepted Answer

Larger projects are invoiced as progress draws tied to completed stages, with holdback applied where provincial construction lien legislation requires.

Question 5

Do your prices include GST/HST?

Accepted Answer

Quotes show tax separately so the figures are clear.

Question 6

Do you handle building permits?

Accepted Answer

Yes. We prepare drawings, submit applications, respond to comments and book every inspection.

Question 7

How long do permits take?

Accepted Answer

It varies by municipality and project. We give you a realistic estimate at quote stage and update you as the application progresses.

Question 8

What if my project needs a minor variance?

Accepted Answer

We'll explain what's involved, prepare the drawings and support you through the committee process.

Question 9

Will I have one point of contact?

Accepted Answer

Yes. One project lead runs your job from first visit to final walkthrough.

Question 10

How often will I get updates?

Accepted Answer

Weekly, at minimum, covering progress, next steps, decisions needed and budget.

Question 11

Are your trades licensed?

Accepted Answer

Electrical, plumbing and gas work is carried out by appropriately licensed trades. Licensing and insurance details are available on request.

Question 12

Do you use subcontractors?

Accepted Answer

We use vetted specialist trades we work with regularly, all managed by your project lead.

Question 13

How do you keep the site clean and safe?

Accepted Answer

Daily tidy-ups, dust containment, floor protection and secured sites at the end of every day.

Question 14

Can you build in winter?

Accepted Answer

Interior work runs year-round. Excavation and foundations are scheduled around frost, and exterior work can be protected with heated enclosures where needed.

Question 15

When should I book a spring or summer project?

Accepted Answer

Ideally in late fall or winter, so design and permits are ready when the ground thaws.

Question 16

How soon can you start?

Accepted Answer

It depends on permits and our schedule. We'll give you a realistic start window with your quote.

Question 17

Do you offer a warranty?

Accepted Answer

Yes. Every project carries a written workmanship warranty, with the term set out in your contract.

Question 18

What happens at handover?

Accepted Answer

We walk through the finished work together, record any deficiencies and complete them before final payment.

Question 19

What if something needs attention after we've finished?

Accepted Answer

Contact us and we'll arrange a warranty visit.

Question 20

Where do you work?

Accepted Answer

Across Ontario and, for the right projects, elsewhere in Canada. See our Areas page for the communities we serve most often.

Questions, answered

Quotes & pricing

Permits & approvals

Working with us

Scheduling & seasons

Warranty & aftercare

Areas

Ready to talk about your project?